Frequently Asked Questions
I receive a number of emails that generally fall into one of the categories below. Please read the answers to these frequently asked questions below, and if you still have an inquiry, I welcome your email at [email protected].
I saw a picture you posted on Facebook and I want to buy a print of it, but I can’t find it on your website.
Not all images make it onto my website. Some images are different viewpoints of the same subject, so I generally only choose one image from each location, unless the composition is markedly different. If you would like a print of an image that you saw on one of my social media sites, simply email me at [email protected] with the size and finish you would like, and I can provide you with a quote.
How long will it take before I receive my print?
Within the USA, please allow up to 4 weeks for delivery. For international customers, please allow 4-8 weeks.
What is your return policy?
If your print is damaged upon receipt, please contact me immediately at [email protected] or by phone at 480-747-8370 so I can make arrangements for replacement.
What equipment do you use?
Since 2014, I have been utilizing Sony camera after using Canon equipment for many years. My main camera is the A7R Mk2, a 42 megapixel, full frame body. I use a wide variety of Sony and Zeiss lenses ranging from 12mm wide angle to 300mm telephoto. I also use an assortment of graduated neutral density filters, neutral density filters and polarizers.
I would like to use one of your images for our website/book cover/brochure/calendar etc.
I am happy to license out any image you see on my website. If you are interested in licensing an image, please send me an email at [email protected] with as many details as possible (type of usage, print run, placement on website, size/resolution, period of license, exclusivity etc.) so I can provide you with a quote and instructions to complete your request.
© Tom Bollinger Photography