Tom Bollinger Photography | FAQ

Frequently Asked Questions

 

I receive a number of emails that generally fall into one of the categories below.  Please read the answers to these frequently asked questions below, and if you still have an inquiry, I welcome your email at bollophoto@cox.net.

 

I saw a picture you posted on Facebook and I want to buy a print of it, but I can’t find it on your website.

Not all images make it onto my website.  Some images are different viewpoints of the same subject, so I generally only choose one image from each location, unless the composition is markedly different.  If you would like a print of an image that you saw on one of my social media sites, simply email me at bollophoto@cox.net with the size and finish you would like, and I can provide you with a quote.

 

How long will it take before I receive my print?

Within the USA, please allow up to 4 weeks for delivery.  For international customers, please allow 4-8 weeks.

 

What is your return policy?

If your print is damaged upon receipt, please contact me immediately at bollophoto@cox.net or by phone at 480-747-8370 so I can make arrangements for replacement.

 

What equipment do you use?

Since 2014, I have been utilizing Sony camera after using Canon equipment for many years.  My main camera is the A7R Mk2, a 42 megapixel, full frame body.  I use a wide variety of Sony and Zeiss lenses ranging from 12mm wide angle to 300mm telephoto. I also use an assortment of graduated neutral density filters, neutral density filters and polarizers.

 

I would like to use one of your images for our website/book cover/brochure/calendar etc.

I am happy to license out any image you see on my website.  If you are interested in licensing an image, please send me an email at bollophoto@cox.net with as many details as possible (type of usage, print run, placement on website, size/resolution, period of license, exclusivity etc.) so I can provide you with a quote and instructions to complete your request.